Privacy policy

Essential Whitening (operated by Crude Club LLC) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). Essential Whitening is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information may include:

  • Contact details (name, billing/shipping address, phone number, email address).

  • Financial information (payment card details, payment confirmation, transaction history).

  • Account information (username, password, preferences).

  • Transaction information (items purchased, viewed, returned, or exchanged).

  • Communications with us (support requests, emails, SMS).

  • Device information (browser, IP address, device identifiers).

  • Usage information (your interactions with our site, products, and services).

Sources of Personal Information

We may collect personal information:

  • Directly from you (when you create an account, make a purchase, or contact us).

  • Automatically (through your device, cookies, or browsing activity).

  • From our service providers (e.g., Shopify, payment processors, shipping partners).

  • From marketing or business partners where permitted by law.

How We Use Your Personal Information

We use your personal information to:

  • Provide, personalize, and improve our Services.

  • Process orders, payments, returns, and customer requests.

  • Communicate with you regarding your account, orders, and support.

  • Send promotional, marketing, or transactional SMS and email communications (where permitted).

  • Secure our platform, detect fraud, and comply with legal requirements.

Strict Data Sharing and SMS Compliance

Prohibition on Sharing Data for Marketing
We do not share personal or mobile information with third parties for marketing purposes under any circumstances, even with your consent. Data sharing is strictly limited to purposes necessary for providing our Services.

Use and Sharing of Consumer Data
We use your personal information to provide and improve our Services, process transactions, and communicate with you. We may share your information with third-party service providers only as needed to fulfill these purposes (e.g., Shopify, payment processors, shipping partners, IT providers).

Prohibition on Data Transfer and Safeguards
We do not transfer your personal information to any external organizations under any circumstances, even with your consent. We maintain strict policies and technical measures to prevent unauthorized sharing or disclosure of your data.

SMS Messaging and Opt-Out Instructions

By providing your phone number, you consent to receive SMS messages from Essential Whitening (Crude Club LLC).

  • Types of Messages: You may receive account alerts, order updates, promotional offers, and other service-related messages.

  • Message Frequency: Message frequency varies depending on your interactions with us.

  • Message & Data Rates: Standard message and data rates may apply.

  • Opt-Out Instructions: You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE to any message.

  • Help Instructions: For help, reply HELP to any message or contact us directly at info@essentialwhitening.com or (insert Grasshopper business phone number).

  • Your consent to receive SMS messages is not a condition of purchase.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit may be transmitted to Shopify and other third parties to provide the Services. Shopify may also use aggregated data across different merchants. To learn more, visit the Shopify Consumer Privacy Policy.

Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the privacy or security practices of such websites. Please review their privacy policies before providing information.

Children’s Data

The Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us to request deletion.

Security and Retention

We use appropriate safeguards to protect your personal information, but no system is 100% secure. We retain information only as long as necessary to fulfill orders, maintain accounts, meet legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have rights to:

  • Access or request a copy of your data.

  • Correct inaccurate data.

  • Delete personal data.

  • Opt out of targeted advertising.

  • Port your data to another provider.

To exercise your rights, please contact us using the details below.

Complaints

If you have concerns about how we process your data, contact us. Depending on your jurisdiction, you may also file a complaint with your local data protection authority.

International Transfers

If you are located outside the United States, your information may be transferred and processed in the U.S. and other jurisdictions with different privacy protections.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy, our SMS program, or how we handle your information, please contact us at:

📧 info@essentialwhitening.com
📞 (720) 909-8044
📍 10949 East Peakview Avenue, G1D, Englewood, CO, 80111, US